We have worked with In Vitro Technologies for years, in connection with both large equipment and consumables purchases. We have found them to be consistently helpful and highly receptive to our needs. The representatives we have dealt with have always worked with us closely and have always responded promptly and efficiently to our requests. We are very happy with the service we have received.
C.A.R.E is carried throughout In Vitro Technologies, you will find this not only with our friendly Customer Care team, but also every member of our staff. We believe in leading through model behaviour, in turn we create a culture of leadership and service.
Our communication is HOT. That is – Honest; Open; and Two-way.
Accept responsibility for actions, be accountable for results, and take ownership of errors.
We believe the best way to earn respect is to give it.
Being the BEST, Doing the BEST and Expect the BEST
C.A.R.E. Customer service is not just a department, it’s our entire company.