In Vitro Technologies Customer Care & Distribution Centre will be operating with reduced staff and hours over the Christmas/New Year holiday period.

Freight Carriers nationally will also be operating with reduced hours. To minimise impact to supply, please expedite your orders to us at, fax: 1300 552 004 or via no later than 1pm ADST Friday the 15th December 2017.

As delivery guidelines after this date cannot be guaranteed, please note for cold chain or frozen deliveries, orders will not be dispatched after 19th December 2017 unless arranged otherwise. Normal cold chain and frozen deliveries will resume on Tuesday 2nd January 2017.

The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 1300 932 156.

Please note special conditions and charges may apply during on call timeframes.

Friday 22/12/17 - 8am - 5pm AEDT
Monday 25/12/17 - on call basis only
Tuesday 26/12/17 - on call basis only
Wednesday 28/12/17 – 9am – 3pm AEDT
Thursday 29/12/17 - 9am – 3pm AEDT
Friday 30/12/17 - 9am – 3pm AEDT
Monday 01/01/18 - on call basis only

Normal operation will resume Tuesday 2nd January 2018.

Should you wish to discuss this further or to organise any special deliveries during this period, please contact our Customer Care Team on 1300 552 003 or email

Lastly, In Vitro Technologies would like to wish you a Merry Christmas and a Happy New Year!